Legal
Disclaimer
Rancho Bernardo Tech Helper (“RB Tech Helper”) is an independent technology-services business in San Diego County, California. Information on this site is provided for general informational purposes only and is not professional legal, financial, medical, or warranty advice.
Last updated: 6/1/2026
No guarantee of results
Technology problems vary. While RB Tech Helper uses commercially reasonable care and skill consistent with CompTIA A+ training and IT experience, RB Tech Helper cannot guarantee that any specific issue can be fully resolved, that a fix will be permanent, or that any device, account, or network will perform to a particular expectation.
Back up first
Files, photos, contacts, passwords, and account credentials can be lost or corrupted during legitimate troubleshooting, operating-system updates, account migrations, or hardware failures discovered in the course of work. Customers should back up anything they cannot afford to lose before any service. RB Tech Helper is not a data-recovery company and does not guarantee preservation or recovery of any specific file.
No third-party affiliation
RB Tech Helper does not manufacture computers, routers, software, streaming devices, smart-home products, email services, or internet service, and is not affiliated with, endorsed by, or sponsored by Microsoft, Apple, Google, Comcast, AT&T, Roku, Amazon, or any other company referenced on this site. Product and brand names are the trademarks of their respective owners.
Scam and safety reviews
Any opinion RB Tech Helper offers on whether a message, link, caller, email, or website appears suspicious reflects an opinion based on the information provided and on publicly available sources. New scams appear constantly. The customer remains solely responsible for every decision to click, reply, send money, install software, or share personal or financial information.
Credentials
“CompTIA A+ Certified” refers to a vendor-neutral industry certification. It is not a government license and does not confer manufacturer authorization or warranty rights.
Limitation of liability
To the maximum extent permitted by California law, RB Tech Helper’s total liability for any claim relating to information on this website or to services performed is limited as set out in the written Service Agreement. Nothing on this site limits liability for fraud, for willful injury to person or property, or for violation of law, in conformity with California Civil Code § 1668. California consumer rights that cannot be waived are preserved.
Governing law
These terms are governed by the laws of the State of California, and the exclusive venue for any dispute is the state or federal courts in San Diego County.
Contact
Questions about this disclaimer: support@rbtechhelp.com · (858) 304-0384